At this point, depending on your operating system, the Zoom installer will behave a little differently.

Once the file is done downloading, navigate to where it’s located on your computer – for me, that's on the desktop – and double-click the Zoom installer to start it. For today’s demonstration, I’m using Firefox, and it’s asking where I want to save the file – I’ll save it to my desktop.

Your web browser will start downloading the file. On this page, to download the Zoom client, under the heading Zoom Client for Meetings, click the Download button. To start the process of installing the Zoom client, open a web browser and go to /download. In this video, I’ll walk you through downloading and installing the Zoom desktop client, as well as how to check for updates. You’ll know it’s working when you see a live feed from your camera on your screen.For the best experience in Zoom, you’ll want to make sure you have the Zoom desktop client installed and kept up-to-date on your computer. Click the upward arrow next to the “Start Video” icon and select the correct camera.

Sometimes your computer will default to the wrong camera (or potentially to a camera that doesn’t even exist), which you can easily fix in a Zoom meeting.

Make sure you’ve selected the correct camera for Zoom.

Try restarting your device and see if that fixes the issue. Yes, this is the cop-out answer for any troubleshooting issue, but sometimes it’s the only thing that will work. Restarting the program and clicking Yes when prompted to give permission can fix your camera issue. When you open the Zoom app, always allow the app access to your camera.

Ensure that Zoom has access to your camera.

You should see the button on the bottom right corner of the Zoom app.

Don’t forget to hit the Start Video button once you enter a Zoom meeting.

Close any apps that use your device’s camera before joining a Zoom meeting. For example, if FaceTime is open and using your camera already, your Zoom app won’t have access to the camera.

Make sure you don’t have any other apps open that use your camera.

Install zoom on my phone